Anonymous
map-marker Daytona Beach, Florida

Where did the Magazine I ordered go

I have ordered my brother a magazine he never got anything so I need a refund asap it's been 7 months since ordered
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Leah C Pyq

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Verified Buyer
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Verified Reviewer

Need refund cannot contact company

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Inmate Magazine Service - Need refund cannot contact company
Needed refund for order I placed yesterday and there is no possible way to contact this guy to send in my refund request because this company is a ghost. Absolutely no trace of how to contact them for anything period. I've been searching high and low all over the Internet for contact information and can't find a single thing but disconnected numbers and the website that offers to help you contact customer service but when I attempt to send in my refund request on the customer service webpage it pops up an error message stating it cannot process my request. I just want my money back.
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Loss:
$47
Pros:
  • No pros
Cons:
  • No way to contact other than request a ticket and wait
  • Stolen money
  • No customer service

Preferred solution: Apology

User's recommendation: DONT ORDER ANYTHING FROM THIS SCAMMER!!!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mount Laurel, New Jersey

Subscription never received

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Inmate Magazine Service - Subscription never received
Showed Delivery at the unit imate never received! Call unit of course they lied said never received! I have confirmation of delivery. Asking for refund, inmate no longer on that unit! On another unit now, he was so looking to read you guys magazine. Need a resolution replace them are refund! I just need to update his new address! The number on the website is not a working number, which is very poor customer service ethics. Everything is by email, should be able to talk to someone if by choice!
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User's recommendation: Need a contact number for customer services

Zakariye Xjg
map-marker Houston, Texas

Son in prision

My Son Sergio Robles is at the Wayne Scott (j4) unit @ JESTER 4,RD IN RICHMOND TX.77406 NEEDS YOUR INFO USE TO GET YOUR SUBSCRIPIONS BUT HASNT PLEASE SEND HIM INFO SO HE CAN GET SOME MAGAZINES LIKE HE USE TOO .MAYB U HAVE SOME GOOD PROMOTION
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Shirley B Osn

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Verified Reviewer

None delievery

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Inmate Magazine Service - None delievery
Moved to 117**** Stiles unit 3060Fm3514, Beaumont TX 77705. I've written 2 letters with address change last year and still have not my magazine order. When will I receive this? Hopefully soon or return my money.
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Loss:
$119
Pros:
  • No pros here no magazines no service
  • Take your money
  • No customer service
Cons:
  • Cant speak to anyone no magazines ever
  • No phone number to contact them
  • No phone number

Preferred solution: Deliver product or service ordered

User's recommendation: takes too long

Adilynn Ybe

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Verified Reviewer
| map-marker New York, New York

Da phone number is not working. It tell me that i have da wrong number

I had order some magazine back in October of 2021 & i have already send da money da same day i orderi still havent got them yet. I am in carcerated so I don't have a receipt
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Pearl U Vem

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Verified Buyer

Status of order that was sent back in due that was sent to an inmate

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Inmate Magazine Service - Status of order that was sent back in due that was sent to an inmate
Inmate Magazine Service - Status of order that was sent back in due that was sent to an... - Image 2
Have not received order to my son hes an inmate ordered back in June send money order money orders been cashed where is the magazine whats the status have they been sent
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Loss:
$42

Preferred solution: Deliver product or service ordered

Domonic J
map-marker Arlington, Texas

None delievery

I never received no magazines from you all period. I never received no fun no magazines from the inmate magazine plus and I would like to be refunded.
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Loss:
$89

Preferred solution: Full refund

User's recommendation: I want my money back

LaTonya T Pak

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Verified Buyer

Did not receive my order

Inmate Magazine Service - Did not receive my order
Inmate Magazine Service - Did not receive my order - Image 2
I placed on order back in December 2019 and my son still hasn't received his order. At this point I just want my money back.
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Loss:
$48
Cons:
  • No magazine no refund cannot speak to cs
  • No way to contact other than request a ticket and wait

Preferred solution: Full refund

User's recommendation: Don't order from them.

Natasha S Obv

My love one never received magazines

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Inmate Magazine Service - My love one never received magazines
I paid for a subscription of magazines to be sent to my son back in December 2020 and they claim it could take up to 120 days to start receiving them. However, its now June 2021, definitely more then 120 days. Yet I spoke with my son last night (6/4/2021) and he still havent received anything. So I emailed Inmate Magazine Services and the email returned undeliverable. Theres no other contact information regarding this company and the website is now down!
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Loss:
$52
Pros:
  • Good deals
Cons:
  • No contact phone number
  • No magaines received

Preferred solution: Full refund

User's recommendation: Please be aware! Don’t order from this company!

Joe Z Nrp

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Verified Reviewer
| map-marker Visalia, California

Because this service is no good..

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Updated by user Aug 29, 2021

I have not been contacted about the issue at hand, and I also requested a change of address for my other 7 subscriptions and it has been longer then 4 weeks and I have not received the forwarded issues as of yet..Why doesn't this company have a phone number to call for customer service?? Also why is their web site down? And what is there relationship with inmatemagazineplus.com?

Original review Jul 30, 2021
I ordered a magazine subscription January 2019 and I have still not received this magazine subscription nor can I gain any information about when I should be receiving it or when I'll be able to get my refund I've already discharged my sentence and I no longer need the magazines so it only makes sense if I could get my money back
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Loss:
$32

Preferred solution: Full refund

User's recommendation: Do not use this service they are unreliable

Anonymous
map-marker Phoenix, Arizona

Unable to reach inmate magazines

I was trying to find out if you have a subscription for an arizona inmate. When I call the number its not even inmates magazine, its something different entirely. How can I find out if these subscriptions have been received?
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tiffany b Whk

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Verified Buyer
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Verified Reviewer

Order not received

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Inmate Magazine Service - Order not received
I ordered magazines on 11/16/2020 for my brother he has not received them. They took the money out of my account. When I emailed them they never got back to me never sent me a confirmation email either. I
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Loss:
$52
Pros:
  • No magazines no customer service
Cons:
  • No contact phone number
  • No deliveries made and stolen money for those magazines
  • Cannot speak to cs

Preferred solution: Full refund

User's recommendation: do not order form here its nothing but a scam

Jonathon G Fuw

No magazine or invoice

The inmate has not received a invoice or magazine the check was sent out in may and had been taken off his books
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Pros:
  • No magazines delivered
Cons:
  • No magaines received

Preferred solution: Deliver product or service ordered

BRANDI H Fwk

Bill *** company

Paid over 100 for subscription and have not received any magazines. Its been since feb 2021 SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCCCCC AAAAAAAAAAAAAAAAAAAAAAAAAAAAAA MMMMMMMMMMMMMMMMMMMMMMMM
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Loss:
$100
Pros:
  • No pros here
Cons:
  • Bad customers service and no delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from here. It’s a scam

Peter B S

Never received

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No customer service no response. Have tried multiple times to get in touch with customer service never received a phone call back never received a text message never received an email. These people do not respond. I can see that its a scam now.The subscriptions were ordered back in December before Christmas never received a single one.
View full review
Loss:
$45

Preferred solution: Full refund

User's recommendation: Don’t bother

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